Privacy Policy
protecting your data on E-Pairokar.

E-Pairokar (operated by Artify Minds Lab Pvt. Ltd., CIN: U85500UP2024PTC213004, registered at C-46, RDC, Rajnagar, Ghaziabad, Uttar Pradesh) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information when you use our website, mobile applications, and services (collectively, the "Platform").

By using the Platform, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our Platform.

We collect information to provide better services to our users. The types of information we collect include:

• Personal Identification Information: Name, email address, phone number, postal address, date of birth, and government-issued identification (when required for legal matters).
• Case-Related Information: Details about your legal matter, including documents, case numbers, court details, and communication with advocates.
• Payment Information: Payment method details, transaction history, and billing information (processed through secure third-party gateways).
• Technical Data: IP address, browser type, device information, operating system, and usage data (pages visited, time spent, clicks).
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.
• Communications: Records of your interactions with our Pairokars, customer support, and any feedback you provide.

We use your information for the following purposes:

• To provide, maintain, and improve our services, including case coordination, advocacy matching, and tracking.
• To process your transactions and send you service-related communications.
• To communicate with you about your case, updates, and important notifications.
• To personalize your experience and deliver relevant content.
• To analyze usage trends and improve the Platform's functionality and user experience.
• To comply with legal obligations and regulatory requirements.
• To detect, prevent, and address fraud, security, or technical issues.
• To send you marketing communications (only with your explicit consent).

We process your personal information on the following legal bases:

• Contractual Necessity: To perform our obligations under the Service Proposal and provide the services you request.
• Legal Compliance: To comply with applicable laws, regulations, and court orders.
• Legitimate Interests: To improve our services, prevent fraud, and ensure the security of our Platform.
• Consent: For marketing communications and optional data collection (you can withdraw consent at any time).

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Advocates and Legal Partners: To facilitate legal representation and coordination, we share relevant case details with empanelled advocates and our partner CLAPJURIS.
• Service Providers: We engage third-party vendors for payment processing, hosting, analytics, and communication services. They have access to your information only as necessary to perform their functions.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity, subject to the same privacy commitments.
• With Your Consent: We may share your information with third parties when you give us explicit consent.

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. Cookies are small text files stored on your device. We use:

• Essential Cookies: Necessary for the Platform to function properly (e.g., session management, authentication).
• Performance Cookies: To collect anonymous data about how users interact with the Platform, helping us improve performance.
• Functionality Cookies: To remember your preferences and settings.
• Targeting Cookies: Used to deliver relevant content and advertisements (only with your consent).

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the Platform.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS) and at rest.
• Access controls and authentication mechanisms.
• Regular security assessments and vulnerability testing.
• Employee training on data protection and privacy.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our security practices.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal information (subject to legal obligations).
• Restriction: Request restriction of processing in certain circumstances.
• Data Portability: Request transfer of your data to another service provider.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw your consent at any time for processing based on consent.

To exercise any of these rights, please contact us using the details in Section 10. We will respond to your request within a reasonable time, as required by law.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this policy periodically. Your continued use of the Platform after the changes become effective constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: